Terms and Conditions for Stay Gifts and Gift Certificates

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  • Stay/Validity will be in accordance with the conditions mentioned on the initial purchase.
  • In order to redeem your gift, please forward your gift confirmation to our reservations team.
  • Resorts have a limited inventory of rooms and availability is dynamic, so we advise to book well in advance. The bookings/redemption of the gifts will be subject to availability at each of the resorts at the time of booking.
  • Prior notice needs to be given via call or email, to redeem this gift.
  • Gift ID number should be presented at the time of redemption.
  • Booking for Stay Gifts should be made by or for the name mentioned on the gift.
  • 100% of the gift value will be charged at the time of purchase.
  • Once purchased, this gift is not transferable, exchangeable, sold, refundable or exchanged for cash.
  • This gift can only be redeemed once.
  • Gift Certificates can be exchanged for amenities and services (Accommodation and other incidental charges).
  • We reserve the right to cancel a gift if we believe that the gift was obtained by fraudulent means.
  • Resplendent Ceylon reserves the right to amend terms and conditions without prior notice.